My Pretty Woman Moment.
This little situation happened a while ago....and sadly, I must report that it didn't involve Richard Gere or a Lotus Esprit.
It involves a florist, some peonies, and a very rude comment.
So---I stop at The Rockwall Flower Shop on my way home on the day of Aubri's dance recital. I wanted to get her a little pink bouquet for her first dance recital. I wanted light pink flowers so that they would match, but not clash with her hot pink costume.
I waited until the last minute, so I knew that I would just have to pick from flowers they had on hand, so I was fully prepared to be flexible.
What I was not prepared for was the snotty-ass comment that I got. I saw that they had peonies. Pink & perfect. I asked for a small bouquet of about 3 peonies & explained that it was for a 3 year old...
The lady looked at me & said, "You know, peonies are VERY expensive."
Picture my jaw dropping, and deafening silence.
Now, after the fact, I've thought of 8 million things that I could have said &/or done. However, my child was with me.
What I actually said was, "I don't care how much they cost. I want a bouquet of 3 peonies."
And I just think of all the other things I could have said...
"And your point is?"
"What do you mean by that hateful comment?"
"Are you implying that I can't afford them, or are you implying that the intended recipient doesn't deserve them?"
"Have you HAD any training in customer service?"
"You know what---forget it. What you just said was ugly & I wouldn't buy your damned ol' flowers."
I should have gone to another florist, bought some HUUUUUUUGE bouquet & walked back in & said, "Remember when I wanted to buy just 3 peonies, and you made an ugly comment? Big Mistake! Big! Huge."
So, I suppose I only had HALF of a Pretty Woman moment. Why couldn't I have had the other half---the 'I'll show you' part?
Anyway...my child was with me, and I needed the flowers to get on with my day, so they got my business that day. But---never again, my friend.
And in the end---I put up with it because I wanted Aubri to have her flowers!
So---to review that place, I'd say that the product itself was good, but the employee was either a rude person, or just didn't realize how ugly her comment sounded.