My Letter to Walgreens

For those who know me, you know that I am the FIRST to write a letter when I am displeased.

My experience at a Dallas Walgreens yesterday was VERY displeasing to me, and so naturally, I wrote a letter.

I've still received no response from my Black Friday Toys R Us complaints, but that's okay. I'm patiently waiting... and it feels cathartic to write the letters.

{Carol E.: You ought to enjoy just imagining this whole situation! You KNOW how I am!!!}

My letter to Walgreen's (well, the meat of the letter anyhow...formatting didn't turn out as beautifully as expected once I copied & pasted it to blogger):


To Whom It May Concern:

I am writing this letter based on an encounter I had yesterday at the Walgreens located in Dallas, TX.

I was excited to see Splenda on sale for $2.99, and was eager to pair it with my $3 off coupon. When I reviewed the Walgreens coupon policy, I found that the coupon would be reduced to $2.99, as the coupon deduction could not exceed the advertised/selling price of the item. I am perfectly okay with that, and was excited that I would get the item for free! As a weekly (& sometimes more!) Walgreens shopper, I am always on the look out for bargains. You really can't beat FREE!

My problem didn't arise until the young lady at the checkout informed me that the item I got off the shelf with the yellow sticker reading "2.99" could not be paired with the coupon I presented because the coupon deduction was in excess of the current price. I explained to her that I would wait for a manager to discuss the issue, as I was certain that the corporate policy addressed this very such circumstance. She called over a manager, and I believe she called him "Walker." He came over and agreed with the sales clerk. Only when I provided a printed copy of the coupon policy did he agree to honor the sale price & the coupon. He did so with loud sighs and haste, as if I were bothersome. I was highly offended. I'm sorry if I had to point out an error or policy in printed form in order to prove my point, but his attitude about the matter was inappropriate.

I am not writing this letter to get anyone fired. Certainly not. Everyone who is able-bodied needs to work & contribute to society. However, as a store manager, his attitude was not appreciated by this consumer, and it would behoove him to become familiar with corporate policies.

Having written all this, I acknowledge that it is entirely possible that I am wrong or mistaken about what I've read or my interpretation of the policy. What I have read online about the policy is as follows:
"In the event that any item's selling price is less than the value of the coupon, Walgreens will only accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is ever provided in exchange for any coupons."
(taken from: http://www.walgreens.com/topic/help/generalhelp/coupon_policy_main.jsp)

I am attaching a copy of my receipt should you need it for any reference.

Follow up regarding this matter can be relayed to me by postal mail or email:
xxxxxxxxxxxxxxxxxxxxxxxxxx
etc. etc.
Then I signed it.

I'll let you all know about my response.

In the meantime, if you have the $3 off splenda coupon, I encourage you to hit your local Walgreens & fight for your right for free Splenda!

Ranger, The Flip-Flop Thief.

Twice in one day I slipped my favorite (and well-worn) flip-flops off my feet, and then couldn't find them.


I didn't have to look far.
Ranger is a little thief! He LOVES my shoes. My flip-flops & house shoes are his favorites. He doesn't chew them up or anything---he just sleeps with them. I suppose it's kind of sweet...

Happy Easter!!!

Gage's School Egg Hunt

Gage had an egg hunt at school. Each of the kids was assigned a number, and they hunted for eggs only with that number. Gage had a blast.

I had to work & so did Daddy, so we didn't get to go with him. Memaw came to the rescue & attended the big egg hunt, and Gage's buddy, W, well, his mom took pics for us. {Thank you, Thank you, Thank you to Memaw & Toni!!!}

Friday Night Lights

..................................................
How'd we spend our Friday night?
Looking at Hubby's new lights.
Boat Lights!
They shipped from Florida, and they're now installed.
Impressive.
And, if the lake water were just a little clearer, they'd shine even farther.
We all were just mesmerized!

Gage & R, at the Marina...{don't let the smiles & arms fool you: they fight like brothers!}



The boys were ready for some fun!



And now I bring you....{dramatic pause}...THE LIGHTS!






Someone was VERY happy...


Oh, we all just enjoyed the lights. We were going to visit the beachy area, but that side of the lake was too choppy, so we just rode around & all watched the pretty lights.






And then, it was time to head home...


Hubby---congrats on your new boat lights. I know how much you wanted them, and I'm glad you're enjoying them so much.
:)

Play-Date with M

.................................
Gage & M have been together for about 2 years now.
That's BF/GF if you write it down.
Uhhh....for Boyfriend/Girlfriend.
I wasn't so much "in the know," but I've been schooled.

M's mom & I arranged a little weekend morning play-date for the two of them at a playground near M's house. These two won't be going to the same school once kindergarten starts (sniff*sniff)...

Pics from the play-date...




Random things about M:
~ Her favorite store is Justice
~ She likes shiny & sparkly things
~ She likes things with ruffles
~ She loves Taylor Swift

I adore her!!!

Neighborhood Easter Egg Hunt 2011

Our neighborhood had an Easter Egg hunt with bounce houses, and a little petting zoo, and all kinds of little stuff. We happened to be watching R&R (R1 & R2 are the little boys who live next door) that day so that their Mom & Dad could go to the Kenny Chesney concert (Lucky Ducks!!!).

So, here are pictures of the event last Saturday...




R2 kept calling the little goat a "puppy." It was so cute.









And, just for you, Paw-Paw: A great day was had by ALL!

Titans, Game 2

...This was our first game on a week night.
Game 3 was cancelled for weather, and we are set to play Game 4 this weekend.
So, that's where we stand on that!

Gage was soooo cute. I can't get over how cute it all is.





All was well in the Land of T-Ball, until Gage tried to get on 3rd...
The little boy from the opposite team who was assigned to 3rd base didn't seem to understand that he can't BLOCK the base. He didn't want Gage anywhere on his base!



Thank goodness for coaches to intervene!!

Here's my baby, heading back to the dug-out...


After the game with Mommy...


I didn't snap a pic with Gage & Daddy, but I can assure you--Daddy was there, coaching!
Oh, and even though they don't keep score, Damon assured me that our team won. Woohoo!